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Customer Reviews – Auto Glass Direct

Customer Reviews


June 27th, 2018

Was very polite and came to my place of work…


July 5th, 2018

Quoted price was much less than competition. Let me know exactly when they would be there. The windshield looks great. They also replaced the top piece that goes across the top at no extra charge. Thanks!


July 10th, 2018

Came out to my home, completed the chip repair for the low price he quoted, and once complete, I could not see where the original chip was, the windshield looked perfect. Brian was very polite and professional.

Laura Nyquist

July 11th, 2018

Professional, willing to go above and beyond, and great prices. I had several questions and concerns. Brian was knowledgeable and helpful. I would highly recommend him and plan to call him again for our future auto glass needs.

Dave Aguilar

July 16th, 2018

Attention to detail is a very high attribute to the customer. Very high customer service level to attain the customers satisfaction. I own luxury cars, and Brian is very careful to ensure that everything is just the way it came apart, His follow up skills are excellent after he has provided the work.

Brian, the service industry needs more company’s like Auto Glass Direct that really go the extra mile.

Cheers to you!


David Karl

July 16th, 2018

Frankly I would not go to anyone else. And in fact I now don’t. My first experience with Brian was about two months ago and when a second vehicle needed it’s windshield replaced I went right back to Auto Glass Direct to have get the job done right. Brian provides competitive pricing, quality workmanship, convenience, and professionalism. I would highly recommend Auto Glass Direct and Brian Krage to anyone.

Angie van Broekhuizen

August 25th, 2018

Brian was so great! Wonderful customer service over the phone and quality work that was well worth the price. I’m glad I chose Auto Glass Direct and would highly recommend Brian’s services to any of my friends and family. You went way above and beyond my expectations of good service!

Thank you!

Mark Krivel

August 28th, 2018

Just had my windshield replaced by Brian and it is perfect. He showed up when he was supposed to, communicated beforehand and during, and the end result is great. I would highly recommend Brian without reservation and would use him again.

Scott N

August 31st, 2018

Brian was awesome! He is professional, knowledgeable and gives great customer service. I saw Brain installing a windshield for someone else at my office, so I stop to ask him a few questions. Right away, I knew he would do a great job.

It is crazy that someone would use a large national vendor when you can use Brian who is almost 50% less in cost, more professional, as good quality or better than everyone else.

You get all my business going forward! Thanks again for the great job.

Steven Hall

September 8th, 2018

Auto glass direct was able to come out to my home the same day. He was very courteous and a true professional. Brian is also very knowledgeable and he explained everything first before he started. There windshield price was much lower then the competitors and I would definitely recommend his auto glass services. If you want to receive outstanding customer service then auto glass direct is the one to call.

Thank you.

Bob Weimer

September 21st, 2018

Great job on my old Lexus. You were very innovative with the mirror problem, caused by a previous replacement from another company.

We appreciate your timely, knowledgeable and professional approach. You have all our future windshield business.

Thanks again,


September 26th, 2018

Auto glass was very professional and priced better than any other competitor. Brian came to my home (in the rain) and was able to work in my garage on my vehicle. He did a great job and the windshield he installed looks great. I shopped around looking for a better price but was not able to find anyone who could beat his price. Not to mention come to me and do the work where ever I needed. Very happy to have had Auto glass come out and replace my windshield.
Thanks Brian for the outstanding work.
All of my vehicles window needs will be going to Auto glass and Brian.

Thanks again


September 29th, 2018

Brian went above and beyond my expectations. He came to my work at no extra charge. Cleaned front windows and vacuumed my car! Best of all I got a GREAT windshield at the BEST price! I recommend Brian with direct auto glass to ANYONE who needs a new windshield!
Thanks Brian for the great job you did!


October 9th, 2018

Don’t look anywhere else for auto glass. I shopped around and they were much less than anyone else. I had them install two windshields for me and they were professional, knowledgeable, clean, and efficient. Auto Glass Direct offers a great value for the money. Brian knows what he is doing and does it well.



October 24th, 2018

Cliff :

Brian is a great guy and he does a great job! He is very professional and honest. I would highly recommend his services.Cliff


October 26th, 2018

I just had a windshield put in by Auto Glass Direct.. Very professional. they showed up when They said they would. The price was better than anybody else. Also I liked that the price included everything. Most of the other companies charge for service call, moldings extra. Not Auto Glass Direct everything is included.. I will definitely call them for my next glass. Would recommend them for price, service, professionalism. I don’t normally write reviews so they was great for me to write this..


November 9th, 2018

Brian finished replacing the windshield on my wife’s 2010 BMW yesterday afternoon. Through no fault of his own Brian had to come out to the house on two occasion to get this task completed. Even though he ended up spending more time on this job than he had originally intended he still did a great job and did it with a great can-do attitude. I highly recommend Brain and he will get all of our future business when it comes to auto glass. Thanks again!!


November 25th, 2018

I am completely satisfied with Auto Glass Direct. I needed a windshield replacement and it was simple and easy. As others have said, They were great and provided terrific service and met my needs. On time to my location of preference, was prepared and just like they said it would be. Simple billing to my insurance company, after my deductible. I highly recommend Auto Glass Direct!

Paul Dneault

December 2nd, 2018

Extremely satisfied. Great workmanship. My daughter kept taking the car and moving it so Brian wasn’t able to get the job done as planned. With his persistence and 3 trips the job finally got done. Thanks very much. Won’t waste my time repairing chips anymore when replacement is just a few bucks more.

Paul Dneault

December 2nd, 2018

Paul Dneault :Extremely satisfied. Great workmanship. My daughter kept taking the car and moving it so poor Brian wasn’t able to get the job done as planned. With his persistence and 3 trips the job finally got done. Thanks very much. Won’t waste my time repairing chips anymore when replacement is just a few bucks more.

@Paul Deneault


December 2nd, 2018

All I can say it “ditto” to all the good comments above. It was easy to set up an appointment, Brian came on time as promised, repaired it quickly and efficiently, with no surprises. I would definitely recommend this auto window replacement company to anyone. I am sending a website link to my son-in-law. Thanks so much!

Robin Harris

December 12th, 2018

I have not heard of Auto Glass Direct prior to this service. Brian responded promptly and provided the best quote from several vendors I inquired. He answered questions I had about the manufacture source and sealants and knows his stuff! He came to my home, did a great job on my Avalanche and took care of some rusted spots under the weatherstripping caused by other windshield installers from years past. I would highly recommend him to anyone. FYI – don’t wait if you have a damaged or pitted windshield… what a difference!


December 27th, 2018

Brian come out today and replaced the windshield on my Toyota Yaris. He arrived on time and replaced it in about 1 hour. It looks great! Brian did an excellent job and I paid the price he quoted me over the phone when I talked to him the first time prior to setting up the appointment. He was polite, personable and professional. I actually had talked to another well known glass service before I found Brian and they were a no-call no-show on two occasions. This was to my benefit as the price I paid to have Brian do my windshield was considerably less than this other service quoted me. I highly recommend Auto Glass Direct and will tell all my friends and co-workers about their great service and very reasonable pricing.



January 4th, 2018

Brain is a true professional and does not charge an arm and a leg for his services. No need to shop around Brain hands down is fair in regards to parts, labor, and service. He came to my house to fix my windshield on a 2011 Jeep Grand Cherokee and with in and out within an hour. He has outstanding prices compare to the competitors and does equivalent if not better work than that of a dealership. I will not go to anywhere else for windows repair and Brian has my business as long as I live in Colorado.


January 18th, 2018

From start to finish the experience was amazing.
I sent a text to the number on the website on a Sunday night and 2 days later I had a brand new (upgraded) windshield. I gave Brian the wrong specs initially so he couldn’t do the work on his first visit. He said it wasn’t a big deal and that he would just get the correct windshield and come back the next day. He was back the next day with the glass I needed, installed the windshield in under an hour, and that was that. I have recommended Auto Glass Direct to everyone I know and I will continue to spread the word.


February 7th, 2018

Simply put……Brian is your glass man! Awesome customer service, even under similar circumstances as Jenn above. All at the most reasonable prices you can find.


February 8th, 2018

Did a great job on my old car. They came within the times They said they would. They also installed the windshield very quickly and was able to even take the parks pass sticker from the old windshield and put it on the new one. I am very satisfied with the work and the price was very reasonable and less compared to others I looked at. I would certainly recommend them to anyone!


February 24th, 2018

I had Brian come to my apartment complex and he was able to swap out my windshield in about an hour. He was very courteous and professional. Windshield looks great and I have no complaints about anything. I will definitely call him again for my next windshield replacement need.


March 2nd, 2018

awesome job! Set up the appointment with him via text messaging…very convenient. I had to reschedule but he was very accommodating. I will refer anyone needing a new windshield to call or text him. Very professional and quick, quality service.

Nicolas White

March 2nd, 2018

Best price in town! More than $100 cheaper then Safelite. Great customer service. I will use Auto Glass Direct from now on.

Troy W

March 20th, 2018

Brian was on time, diligent, efficient, and had a quality work ethic. I would recommend him for anyone. He was very polite and professional.

Greg E

April 4th, 2018

Brian was very professional.Replaced my windshield fast.I am very satisfied.Great service.Thanks!!!!!!


May 8th, 2018

Brian was amazing! He is professional, knowledgeable and provides great customer service. The estimate was all-inclusive, no additional fees for the mobile unit or windshield disposal. I highly recommend Brian and he will get all of our future business when it comes to auto glass. Thanks again for the great job!

Frank B

May 10th, 2018

Couldn’t be happier. Brian’s price was best in town, he called when he said he’d be about 10 mins late (that’s unheard of), and Brian knows his glass. Would absolutely recommend and use again.


May 17th, 2018

Thank you Brian for your prompt & professional service. I will definitely recommend his services to friends.

Jon E

May 21st, 2018

Excellent quality and workmanship. Brian was able to accommodate my schedule same day with short notice and was both efficient and courteous. His price was significantly lower than those of competitors and he truly went the extra mile to ensure my expectations were exceeded. This included removal of my state park pass and cherry creek park passes without damage (a $20+ savings alone). He was also able to repair some damaged trim with no additional charge. Brian has earned a future customer for all of our auto glass needs. Thanks Brian.


June 11th, 2018

Attempting to replace my rear view mirror, I cracked the brand new windshield that Brian installed for me less than three weeks ago. In a slight panic, I called Brian to see if he could fix the damage I caused. To my pleasant surprise, he was at my house within the hour. He worked efficiently and effectively to repair my error. I heartily recommend Brian for all your auto glass needs. He’s highly skilled, professional, and prides himself on taking excellent care of his customers.

Thanks, Brian!

Charlie Bick……..

July 27th, 2018

Brian was great!Quoted me quickly, beat everybody by $100 at least. showed up exactly when he said he would and did a great professional job. Also gave me some good referrals to other shops for mechanic work. If you don’t use Auto Glass Direct you are selling yourself short. A true professional who does it right the first time!


August 28th, 2018

I’ve had many windshields replaced over the past 20 years and never have I been more impressed than when I used Brian to help me with my Acura. I would recommend him to everyone no matter what kind of vehicle they drive. The quality of his work, the professional manner in which he conducts business and the fact that he’s a genuine guy who takes pride in his work is not only a rare quality but something that I don’t come across too often. Marc Braveman, RN


August 30th, 2018

My windshield had been replaced on a previous occasion and was a mess to say the least. Brain took the time to do it right, no shortcuts, explained what he was doing and why. Of all the windshields i have had to replace over the years he is the best at what he does. Some clips were broke he replaced them no at charge. very personable courteous and has cool tools lol. Brian thanks for a job well done!!! Oh did i mention BEST PRICES!!! Thanks Again

John, Parker Colorado

Chris Hamlin

September 6th, 2018

Brian is great! He’s come out and replaced the windshield on two of my cars in less than a month! Both times he exceeded my expectations. Prices are way lower than the giant glass companies with WAY better service.

I would and will refer auto-glass-direct to all of my friends and family for their glass needs.



November 8th, 2018

I just recently moved to the Parker area this last Spring and needed to find someone to replace my windshield. After reading the numerous testimonials on auto-glass-direct.com and other various websites, I decided to go with Brian. Great choice! He replaced my windshield the same day. Also, he provided me with the information I needed to get in touch with my insurance company! The process was smooth and quick, and Brain was professional in every way. Thank you Brian!


November 19th, 2018

Excellent workmanship, knowledgeable, outstanding quality, professional customer service! Brian takes pride in all his work and stands behind it with a 100% lifetime warranty in writing. He made a “house call” within the time he stated, took the time needed to do it right the first time, and was faster than many other places. Plus, he has the BEST prices around! I would highly recommend Brian for any auto glass repair or service, and I plan to use Auto Glass Direct again.

Josh S

November 23rd, 2018

Wow! What a difference! My windshield looked like it had gone through a sand blaster and had a large crack all the way across. Feels like a new car, should have taken care of this a long time ago!

After shopping around, I decided to go with Auto Glass Direct because they had a very competitive price and Brian was extremely professional and knowledgeable. When I was ready to schedule, I sent Brian a text to which he responded back very quickly with a confirmation of time and place. He came to my office, did the install right out front and completed the work in exactly the time frame he quoted. Brian also went above and beyond my expectations in workmanship and customer service. He took the time to educate and inform me of options between two different moldings and ultimately I decided which one he used. Brian also fixed a wobbly rear view mirror that I had resorted to living with. When he re-installed the mirror to the new windshield he went ahead and installed the correct mounting hardware for the mirror and now it is solid as ever!

Thanks, Brian! All of my family and friends will be coming to you for their auto glass needs!


December 11th, 2018

I could not be happier with my experience. My windshield needed to be replaced after being cracked from a rock. I did an internet search for auto glass companies and came across Auto Glass Direct. It is locally owned and operated by Brian. He is experienced and was very polite and professional.
My windshield needed to be special ordered directly from the manufacturer. No big surprise that my insurance company would rather cover the cost of an after-market windshield. Brian worked directly with my insurance company to get my more costly windshield from Toyota approved. At no fault of Brian’s, the windshield happened to be on back order. Brian kept in constant contact with updates on the order status while waiting to receive the new windshield. Once my windshield arrived, Brian fit me in his schedule to perform the replacement within a few days. He arrived on time and was finished in less than 2 hours.
I hate having to spend money on something like a car windshield, but if I have to do it again, I will definitely be using Auto Glass Direct.


December 16th, 2018

I called and spoke to Brian and he was very professional and really took his time covering with me what was needed and helped with the insurance. I went with Brian and Auto Glass Direct because I support my local and small business companies and refuse to use the companies my insurance is in bed with. I suggest you use this company and let your friends know about them as well.


March 21st, 2018

Our windshield needed to be repaired due to a ding. Scheduling an appointment was a breeze with Brian. He was timely and efficient. I could not be happier with the professional service I received. I will definitely schedule with Auto Glass Direct again. They are top notch!